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    SMS Terms & Conditions

    Mobile messaging terms for iCRYO Clifton Park text communications

    Last Updated: February 8, 2026

    1. Program Description

    iCRYO Clifton Park offers a mobile messaging program to provide you with appointment reminders, promotional offers, wellness tips, and service updates via SMS/text message.

    Program Name: iCRYO Clifton Park Text Alerts

    Business Contact: (518) 280-9327

    2. Opt-In Consent

    By providing your mobile phone number and opting in to receive SMS messages from iCRYO Clifton Park, you expressly consent to receive recurring automated marketing and informational text messages.

    How You May Opt-In:

    • Submitting the Free Wellness Plan form on our website
    • Booking an appointment online or by phone
    • Signing up in-person at our Clifton Park location
    • Texting a keyword to our designated number

    Consent is not required as a condition of purchasing any goods or services. You may opt out at any time.

    3. Message Frequency & Types

    Message Frequency: Message frequency varies. You may receive up to 4 messages per month, though this may increase during promotional periods or when you have upcoming appointments.

    Types of Messages You May Receive:

    • Appointment reminders and confirmations
    • Promotional offers and special deals
    • Service updates and new treatment announcements
    • Wellness tips and health information
    • Important operational notices (hours changes, closures)

    4. How to Opt-Out

    You can opt out of receiving SMS messages at any time using any of the following methods:

    Reply STOP: Text STOP to any message from iCRYO Clifton Park. You will receive a confirmation text and no further messages.

    Reply HELP: Text HELP to any message for assistance with our SMS program.

    Call Us: Contact us directly at (518) 280-9327 to request removal from our SMS list.

    After opting out, you may still receive transactional messages related to your account or appointments if you have provided separate consent for those communications.

    5. No Sharing Policy

    Your mobile phone number will NOT be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

    We value your privacy and are committed to protecting your personal information. Your phone number is used solely for the purposes described in this policy and will not be disclosed to any third party for their independent marketing use.

    For complete details on how we handle your personal information, please review our Privacy Policy.

    6. Costs & Carrier Fees

    Message and data rates may apply. iCRYO Clifton Park does not charge any fees for SMS messages, but your mobile carrier may charge standard messaging and data rates according to your plan.

    Please check with your wireless carrier for details about your specific text messaging and data plan. Carriers are not liable for delayed or undelivered messages.

    7. Changes to Terms

    We may update these SMS Terms & Conditions from time to time. Material changes will be communicated via SMS or posted on our website. Your continued participation in the SMS program after changes are posted constitutes your acceptance of the updated terms.

    The "Last Updated" date at the top of this page indicates when these terms were last revised.

    8. Contact Information

    If you have questions about this SMS policy or our messaging program, please contact us:

    Phone: (518) 280-9327

    Address: 309 Clifton Park Center Rd #2, Clifton Park, NY 12065

    Hours:

    • Monday: 9 AM – 7 PM
    • Tuesday: 9 AM – 7 PM
    • Wednesday: 9 AM – 7 PM
    • Thursday: 9 AM – 8 PM
    • Friday: 8 AM – 7 PM
    • Saturday: 9 AM – 5 PM
    • Sunday: 9 AM – 5 PM

    Quick Reference

    STOP: Reply STOP to opt out of messages

    HELP: Reply HELP for assistance

    Call: (518) 280-9327 for support

    Frequency: Up to 4 messages/month

    Cost: Msg & data rates may apply